Quality Inn & Suites Lacey I-5

The young man that checked us in was extremely helpful. He offered to help with our bags and gave us a few suggestions for dinner. There was a homeless guy walking around the cars in the parking lot and he went right out there to get rid of him. I had to make a few trips out to the car and every time I went out he was right there watching the cameras. The bed was comfortable and the breakfast was okay.

The staff were caring and friendly, I liked that I could easily control the heat in the room and that parking and breakfast and wifi were included in the price and the machine to make coffee in the room was simple to use. There were various restaurants within walking distance.

This was a convenient location, with clean quiet rooms. We received a call after we checked out from the hotel to see what we wanted to do about an item we had forgotten. We were not too far away so we returned to pick it up and were pleased to find it waiting for us along with a little snack offered as well. This is what I call customer service!

I loved the breakfast. The waffles are exceptional and the biscuits and gravy with scrambled eggs were a surprise. I don’t usually get that with these free breakfasts! The spacious table in my room was nice because I brought my desktop computer into the room.

Decent bed, good working heater/AC